UnitedHealth Group’s lawsuit against former executives over alleged trade secrets theft dismissed

The suit alleged former executives stole trade secrets to create a rival company in Minnesota.

The Minnesota Star Tribune
June 17, 2024 at 3:00PM
FILE - This July 12, 2019 file photo shows the UnitedHealthcare headquarters in Minneapolis. Federal regulators are suing to block UnitedHealth Group's purchase of the technology company Change Healthcare, a deal announced more than a year ago. The U.S. Department of Justice said Thursday, Feb. 24, 2022 that the proposed deal would hurt competition in markets for health insurance and technology used by insurers to process claims and cut costs. (AP Photo/Jim Mone, File)
The health care giant’s lawsuit aimed to stop Lore Health from “irreparably harming” the company, and if Lore Health continued to operate, to be made whole for damages caused or profits Lore received by allegedly using United’s trade secrets. (Jim Mone, Associated Press/The Minnesota Star Tribune)

A federal lawsuit filed by UnitedHealth Group against two of its former executives alleging they stole confidential company information to create new companies has been dismissed.

Minnetonka-based UHG alleged Ken Ehlert and Mark Pollman used trade secrets to start up several competing companies, including Sequelae Inc. and Lore Health.

Lore Health recently launched an AI-driven social network called Lore designed to support people trying to overcome challenges impacting their health and wellness.

The lawsuit aimed to stop Lore Health from “irreparably harming” UnitedHealth and to pay for damages caused or profits Lore received by allegedly using the trade secrets.

Following arbitration this spring — a binding procedure for settling disputes privately — a judge dismissed the case May 21.

In separate but identical statements to the Star Tribune, UnitedHealth Group and Lore Health said: “The parties to the arbitration and the federal lawsuit have settled all claims on mutually agreeable terms. Neither side acknowledges fault. The parties have released their claims and agreed to go their separate ways.”

Minneapolis-based Sequelae, Inc., which fully owns Lore, has so far raised $100 million from private investors, making it one of the heaviest venture-backed companies in Minnesota. Lore operates remotely with employees in 27 states, the company stated.

Soured relationship

In 2017, Ehlert and Pollman sold their health care research and development firm, Savvysherpa, to UnitedHealth for $46.8 million. As part of the deal, Ehlert became UnitedHealth’s chief scientific officer and CEO of UnitedHealth Group R&D, which later became Optum Labs, and Pollman joined as chief technology officer of the R&D unit.

Savvysherpa, founded in 2009, was developing a type 2 diabetes management tool called Level2 centered on real-time glucose monitoring. The acquisition led to the commercial launch of Level2 in early 2021. The relationship between UnitedHealth and Ehlert and Pollman soured, however, and the two left the company that year.

Ehlert and Pollman said in a separate filing that they were terminated as part of a UnitedHealth restructuring aimed at exerting total control over the Level2 business.

The pair sued UnitedHealth for allegedly reneging on compensation for Level2, a dispute that eventually went to arbitration that closed in December 2022.

They claimed the Level2 business was worth between $1.5 billion and $2 billion.

Alleged hard drive exchange

UnitedHealth claimed Ehlert and Pollman were in possession of highly confidential information after they left the company in July 2021.

Three months after they left, UHG claimed Pollman made a “lunch date” with a former subordinate. He left the lunch with a hard drive containing nearly 500,000 files from UnitedHealth, including highly sensitive business documents and emails, some relating to the company’s diabetes management programs and other confidential and information and trade secrets, the lawsuit said.

Shortly after the alleged hard drive exchange, Ehlert and Pollman set up several companies, including Sequelae, Inc. and Lore Health, United claimed.

“These companies were designed to profit off United’s confidential information and trade secrets,” UHG’s complaint reads. Specifically, UnitedHealth claimed Lore Health’s business model closely followed that of Level2.

UnitedHealth also alleged Ehlert and Pollman tried to “cover their tracks” over the course of 2023 by erasing incriminating information from a previous website for Lore Health and disabling the Sequelae website. The company also claimed they recruited several doctors to be “the face of the organization.”

Lore’s ownership said the resolved litigation will not impact business operations, its technology or users.

Lore’s technology includes a generative AI large language model called LoreBot that asks questions “to help users think deeply about what’s making them unwell or unhappy and how they can change course,” according to a May news release. “Lore’s AI does not give advice, but instead can highlight public conversations by other Lore users who have found ways to cope with similar circumstances.”

Lore is provided by invitation only through employers, health plans and health care systems. The company is compensated based on the health care savings of its users.

Upon launch, more than 4,000 people were using the Lore platform.

about the writer

about the writer

Nick Williams

Prep Sports Team Leader

Nick Williams is the High School Sports Team Leader at the Minnesota Star Tribune. He joined the Star Tribune as a business reporter in 2021. Prior to his eight years as a business reporter in Minnesota and Wisconsin, he was a sportswriter for 12 years in Florida and New York.

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