In another life, Doug Martin could have been a stand-up comic.
The charismatic marketing executive instead holds court in conference rooms and Teams calls, quick with a joke to soften the hard truths about selling food in 2024: “People are exposed to more advertisements today than at any point in human history,” Martin said. And yet, “it is harder than it has ever been in my career to get in front of a mass audience.”
Martin, chief marketing officer at General Mills, faces the challenge with a smile. It’s hard to tell the continued success of a 158-year-old, $20 billion company rests partly on his shoulders.
Over the past five years, General Mills has boosted its marketing spending 43%, adding millions to an already robust advertising engine. After navigating the pandemic and supply-chain crisis, “now we’re back to a period where how you market really counts,” CEO Jeff Harmening said last month.
No pressure.
Martin has built a reputation beyond his 250-member team of being a leader of people first and foremost. If he is successful, his employees will deliver on campaigns to boost General Mills’ billion-dollar brands like Cheerios and Betty Crocker.
Everyone has to put the consumer first. Martin just believes people control how that job gets done.
“We can have fun together,” he said. “Our brands can be fun. We can laugh, and that laughter does build relationships over time.”