Mayo Clinic is restoring pay and returning furloughed workers this summer as the health system sees a financial rebound after patient volumes plunged because of COVID-19.
Mayo announced in April it would cut pay to more than 20,000 people and seek an unspecified number of furloughs after a 50% revenue hit when elective procedures were halted by COVID-19 preparations. At the time, the clinic projected a loss of $3 billion by year-end if it didn't make changes.
The health system isn't back to its originally planned financial performance, but Mayo said patient volumes reached 85% to 90% of normal by mid-June — a quicker recovery than officials said they expected.
"We are in a much better position than we anticipated, and we're very pleased to be able to restore pay and end furloughs early," said Dr. Gianrico Farrugia, Mayo Clinic chief executive, in a statement.
Mayo Clinic is Minnesota's largest employer. For 2019, Mayo reported revenue of about $13.8 billion and paid expenses of about $12.8 billion, leaving $1.06 billion of income from clinic operations.
Mayo maintained strong financial performance through mid-March, according to a financial statement, but ended the first quarter with a much smaller margin due to a net operating loss for the month of March. That's when Minnesota and other states mandated delays in elective and nonemergency surgeries to conserve supplies for an expected surge of COVID-19 patients.
Pay cuts and furloughs at Mayo Clinic were in keeping with a trend this spring of job actions across the health care sector. The clinic told bondholders in April that cost-cutting moves included temporary salary reductions of 7% to 20% for executive, physician and senior administrators. Mayo also extended furloughs, temporary benefit reductions and a hiring freeze.
Minnesota hospitals were allowed to resume elective and nonemergency procedures starting early May. It has made a big difference for Mayo Clinic's financial performance.